If you’ve tried to reset your password and haven’t received a reset password email, please try the following:
- Check your spam or junk folder, as the email may have been redirected there.
- Look in other folders or tabs, such as “Promotions” or “Other” if you're using Gmail or a similar service.
- Search your inbox for keywords like “Magimix” or “password reset.”
- Add our email address to your safe senders list, then request a new password reset email.
If you have tried the above, and still are experiencing issues, please contact customer services here.