If your slicer isn't running or stops mid-use, please run through these quick troubleshooting steps:
- Check the Child Safety Switch: Ensure you press and hold both safety buttons simultaneously to engage the motor.
- Disengage the Storage Lock: Verify that the carriage storage lock is fully disengaged before starting.
- Check the Power Source: Ensure the power cable is firmly plugged into a grounded wall socket and the switch is turned on.
- Allow the Motor to Cool: If the slicer stops unexpectedly during heavy use, the safety cutout may have activated. Unplug the unit and allow it to cool down before resuming.
If your slicer still isn't operating after completing these steps, please reach out to our Customer Care team for further assistance